911 Emergency Communications

  1. County offices closed Monday, January 20 for Martin Luther King Jr. holiday

    Iredell County offices will be closed Monday, January 20 in observance of the Martin Luther King Jr. holiday. Offices will reopen Tuesday, January 21. Read On...
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textto911

Text to 911 Tips

 Always text your location first. Texting the location immediately is vital for a quick response.

 Key Questions you will be asked: Who? What? Where? When? Weapons?

 All texts to 9-1-1 are subject to North Carolina public records laws just as the phone calls.

 Residents are encouraged not to “test” this service by texting 9-1-1 unnecessarily. Texts to 9-1-1 require the call-taker to stay on that line, therefore the call-taker is not available to answer other calls requesting emergency services.

 A voice call is still the preferred option.

 A text or data plan is required in order to text 9-1-1 with these major carriers.

 Poor reception due to your location or lack of service coverage by your carrier could result in a bounce back message that text to 9-1-1 is unavailable.

"Call if you can, text if you can’t.”

Keep in mind that emergency texts to 9-1-1 do not receive priority on the wireless network therefore when using texts to 9-1-1 speed can depend on the network strength and availability of the wireless carrier.


Monthly Stats

sep 19 stats
911 Emergency CommunicationsFEMAePlan
Opt-In Hyper ReachHomeland SecurityIredell County WebEOC
Report a Missing Road SignNC DOT Traffic InformationState WebEOC Login
Text to 911 TipsStorm Prediction Center 
  1. Candy Miller

    Emergency Communications Director
    Phone: 704-832-2183

  2. Nikki Carswell

    Emergency Communications Assistant Director
    Phone: 704-832-2184

  3. David Summers

    Training Coordinator
    Phone: 704-832-2191 ext. 2191

  4. Starlene Wolfe

    911 MSAG Specialist
    Phone: 704-832-2192

  5. Brandon Stamey

    I.T. Administrator
    Phone: 704-832-2185

  1. Emergency Communications Center

    Physical Address
    Public Safety Facility
    404 Bristol Dr
    Statesville, NC 28677