Demand Response

About the Program
Our demand response is available to citizens who qualify for certain grants or human service agencies. All reservations must be made by 12 noon 2 business day before requested trip. This allows us time to put your reservation in the system and schedule your trip.

Please be aware that the following grants are subject to change by the federal government:

5310-Rural Elderly & Disabled

If you are 65 or older or have a medical condition that keeps you from driving then we can provide transportation to any in county medical appointments and 1 personal trip per week. The cost for this service is $1 per boarding. We require proof of age, and/or our Certificate Of Disability Form completed and returned 3 Business days prior to first trip.  Without 1 of these forms of proof of eligibility we cannot provide transportation under this funding source. 

5310-Urban Elderly & Disabled
If you are 65 or older or have a medical condition that keeps you from driving then we can provide transportation to any in county medical appointments and 1 personal trip per week. The cost for this service is $1 per boarding. We require proof of age, or our Certificate Of Disability Form completed and returned 3 Business days prior to first trip.  Without 1 of these forms of proof of eligibility we cannot provide transportation under this funding source. 

EDTAP-Elderly & Disabled
If you are between the ages of 60-64 we can provide transportation to any in county medical appointments and 1 personal trip per week. The cost for this service is $1 per boarding.

Medicaid transportations 
The Medicaid Transportation program is administered by the Iredell County Department of Social Services.  If you are a Medicaid beneficiary and you need assistance in accessing transportation to and from medical appointments, please contact the Iredell County Department of Social Services at (704) 928-2038 for an assessment of your transportation needs.  The Iredell County Department of Social Services is located at, 549 Eastside Dr. Statesville, NC 28625  The operating hours are 8:00 a.m. until 5 p.m., Monday through Friday.

DSS transportations coordinator:  Robin Williams 704-928-2038

Contact
Please call ICATS Office at 704-873-9393 if you have further questions.