Emergency Communications

Emergency Communications Operations & Management


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Iredell County Selects Emergency Notification Provider
Hyper-Reach Chosen to Help Protect Lives and Property

(click here for press release)

Telephone-based mass notifications systems are used by thousands of public safety agencies across the US to warn citizens about local emergencies, hazards and other threats.  Now Iredell County announces that they have selected Hyper-Reach to help bring this same life-saving capability to the area.  The county expects to have the service fully operational by the end of June.

The new emergency alert system will provide rapid notification of hazardous and urgent situations using a mix of telephone calls, text and email messages, and even TTY/TDD service for the hearing impaired.  In addition, Hyper-Reach provides Iredell Emergency Communications with access to the Wireless Emergency Alert system developed by FEMA, enabling broadcast text messages to most mobile phones made since 2011.  And there’s a free smartphone app for iPhones and Android devices that allows users to display and organize messages for specific addresses that are important to them.

The County plans to use the service primarily for alerts about weather and environmental hazards, criminal activity and missing persons.  Landline phones are automatically enrolled, but mobile phones are only included when people enroll.  Residents and people who work in Iredell County are encouraged to enroll now by going to the website http://hyper-reach.com/nciredellsignup.html.  A county-specific enrollment page will also be available in the next few weeks.

Hyper-Reach replaces the Connect-CTY notification system used in the past. Those people who had previously "opted-in" to the Connect-CTY system will be automatically enrolled into Hyper-Reach using the email address they provided for Connect-CTY.

About Hyper-Reach

Hyper-Reach (www.hyper-reach.com) is a mass notification system with over 12 years of experience in emergency messaging.  Hyper-Reach sends messages via automated telephone calls, text messaging (SMS), email, and social media, such as Twitter.  Other uses of Hyper-Reach include Amber alerts, toxic chemical warnings, and armed shooter alerts.  In addition to 911 centers, Hyper-Reach is used by law enforcement, educational institutions, and corporations.

For more information about Hyper-Reach, go to www.hyper-reach.com or call 855-266-8439 (855 2-Notify).