Frequently Asked Questions

Can I get condoms from the health department?

Yes! Just walk to the front desk and ask for them. They are free for anyone who wants them. Code word: Brown Bag if you are too bashful to ask for condoms in front of our other guests.  

Pregnancy testing:

How can I get a pregnancy test?

When you are at least 2 weeks late for your period you can schedule an appointment for a pregnancy test by calling (704) 878-5300 then press "4" to schedule your appointment.

*Pregnancy Testing is at no cost to patients

Sexually Transmitted Diseases:

I think I might have a STD; how can I get checked?

Make an appointment to be seen in STD clinic

What will I get tested for in STD clinic?

Males and females: HIV, syphilis, gonorrhea, herpes (only if you have a sore during the visit and we think it may be herpes).

Females only: Yeast infection, bacterial vaginosis (BV), trich and some cases a chylamyda test is done.

Males only: NGU (non-gonococcal urethritis)

What if I don’t have a sore but I still want to be tested for herpes?

You can be tested through our walk-in lab services without an appointment for a small charge. Just go to the front desk. You can call before arrival to ask for current price if preferred.

How can I be tested for Hepatitis C?

We don’t test for Hepatitis C in STD or FP clinic. You can be tested through our walk-in lab services without an appointment for a small charge. Just go to the front desk. You can call before arrival to ask for current price if preferred.

How long does it take to get my results from STD testing?

We will have most results the same day as your visit. Some tests (HIV, syphilis, and chlamydia/gonorrhea for females) can take 2-3 weeks. If you don’t hear from us within a month you know all your tests were negative.

Can I call for my results?

Yes! Just have the pin # that was given during your visit ready when you call.

Family Planning:

What types of birth control does the health department have?

Pills, patches, vaginal rings, IUD, Nexplanon, condoms

 Does the health department give emergency contraception?

At this time we only offer emergency contraception to current family planning patients.